Refund & Cancellation Policy

The timelines and policies for refunds can differ. Typically, this information can be found on either your itinerary or the confirmation email that was sent to you upon booking. The specific rules of your reservation will determine whether you receive a refund directly to your original form of payment, an airline credit, rewards, or coupons. In some cases, you may receive a combination of these options.

Our goal at skyportia.com (a service offered by Telspace LLC, USA) is to ensure a smooth and clear booking process for our valued clients. This Refund & Cancellation Policy details the guidelines for handling cancellations, refunds, and changes for flights, accommodations, and other travel services reserved through our website, skyportia.com.

Currency and Pricing

All bookings are priced in United States Dollars (USD) and are subject to availability, demand, and peak travel periods (such as holidays). Prices are confirmed upon receipt of payment and are continuously updated without prior notice on a dynamic basis.

Cancellation and Refund Policies

The time frame and fees for cancelling will be outlined below:

Flight Refund Policy

The Flight Refund Policy followed by U.S. airlines is in accordance with federal laws and regulations. The Department of Transportation's website provides further information on the necessary procedures for airline refunds, including:

• Do I have the right to receive a refund?
• What if I bought or reserved my ticket through a travel agent or online booking platform?
• What is the required timeframe for an airline, travel agent, or online travel agency to process a refund?

American airlines strive to provide thoughtful accommodations that cater to the needs of travellers and keep their travel policies updated to ensure increased flexibility. Kindly consult your carrier for the latest information on their policies.

In the event of a cancellation made after 24 hours have passed, refunds will not be available for tickets. However, depending on the Airline's policy, customers may still receive credit that can be utilized within 1 year by the same passenger. Cancelling after this time frame may result in penalties.

Items That Cannot Be Returned for a Refund

• Special fares are non-refundable.
• Hotel extensions are non-refundable once booked and confirmed.
• Unused portions of a reservation after a trip has started.

Disruptions to Air Travel

In the event of flight cancellations or delays, passengers are entitled to refunds or credits based on airline policies. Significant delays, class-of-service changes, and other disruptions may qualify for refunds.

Additional Services and Charges

Optional services such as baggage fees, seat upgrades, and Wi-Fi may be refunded for certain disruptions.

Requesting a Refund or Cancellation

For inquiries, please submit them via our website, skyportia.com, or email our support team at support@telspace.us.

Contact Information